Customer Relations Keynote Speakers
Browse Customer Relations Speakers
Customer Relations keynote speakers are engaging and relational. They offer new insights and practices for creating and sustaining long-term profitable relationships. GDA can find the specific customer relations keynote speaker to convey the right attitude and service-oriented mindset to mixing interactions designed for success.
Keynotes: 6 Books: 5 Videos: 8
Jay Baer Featured
Business Growth and Customer Experience Expert
Jay Baer is the world’s most inspirational business growth and customer experience expert. He is a renowned business strategist, a hall of fame keynote speaker, and a New York Times best-selling author of seven books.
Keynotes: 3 Books: 12 Videos: 5
Simon T. Bailey Featured
Leading Expert on Brilliant Resilience, Keynote Speaker, Author, and Executive Coach
Simon T. Bailey is a transformational speaker with a global impact - 91 millions video views, 125 LinkedIn recommendations, and trusted by Fortune 500 leaders. Since leaving Disney, he has worked with 2,400 organizations in 54 countries, delivering timeless wisdom and tangible results that resonate long after the event.
Keynotes: 2 Books: 1 Videos: 10
Kevin Brown Featured
Author; Branding, Culture, and Leadership Expert
Kevin is passionate about helping people and organizations embrace a philosophy that separates world-class organizations and high-performance people from everybody else - he calls it The HERO Effect®. Kevin inspires and challenges people to show up every day and make a positive difference at work and in life!
Keynotes: 5 Books: 7 Videos: 3
Mark Sanborn, CSP, CPAE Featured
Hall of Fame Keynote Speaker, Bestselling Author, and Global Expert on Leadership and Customer Service
Mark is an international bestselling author and award-winning keynote speaker on leadership, customer service, business growth, and organizational performance. Mark's given more than 3,000 presentations in every US state and in 14 countries.
Keynotes: 5 Books: 2 Videos: 3
Michael Vickers Featured
Business Performance Coach; Personal & Sales Performance Expert; Author
Michael Vickers is a business performance coach who helps great companies and individuals increase the value they bring to their clients to become the Preferred Provider in the markets they serve. Michael has been spreading his message of excellence fas a business author, coach and speaker for over 25 years.
Keynotes: 10 Books: 1 Videos: 9
Duncan Wardle Featured
Former Head of Innovation and Creativity at Disney
The former Vice President of Innovation & Creativity at The Walt Disney Company, Duncan Wardle spent his 25-year career at Disney developing some of their most innovative ideas and strategies. Ideas that would forever change the way the company expands its impact, trains its employees, and solves problems creatively.
Keynotes: 4 Books: 11 Videos: 4
Ari Weinzweig Featured
Co-Founder of Zingerman's Deli, Breads, and Products
Ari Weinzweign founded Zingerman’s was founded as a small corner delicatessen in Ann Arbor, Michigan. Since then, Ari has been a serial social entrepreneur lending credence to the voice of generosity.
Keynotes: 1 Books: 5 Videos: 1
David Avrin, CSP, Global Speaking Fellow
President, The Customer Experience Advantage
As one of the most in-demand and charismatic Customer Experience speakers and consultants in the world today, David Avrin helps organizations better understand rapidly changing customer and client expectations and win with customers by becoming Ridiculously Easy to Do Business With.
Keynotes: 4 Books: 4 Videos: 3
Jeanne Bliss
Founder and President of CustomerBliss
A Leader in Customer Transformation for Over 35 Years, Jeanne Bliss pioneered the role of the Chief Customer Officer and brought it to life at Microsoft, Lands’ End, Coldwell Banker, and Allstate Corporations. She is a true practioner and foremost expert in the custome experience space.
Keynotes: 8 Books: 1 Videos: 3
Kerry Bodine
Author & Customer Experience Expert
Kerry Bodine is an independent customer experience consultant and the co-author of Outside In: The Power of Putting Customers at the Center of Your Business. She helps organizations create and use customer journey maps.
Keynotes: 8 Books: 3 Videos: 4
Michael Houlihan & Bonnie Harvey
Founders of Barefoot Wines
We started Barefoot, the world's #1 wine brand, in a laundry room with no money and no knowledge of the wine business. We disrupted our industry in spite of huge resistance. Your people will leave entertained and anxious to try out the lessons we learned on their own businesses.
Keynotes: 5 Books: 0 Videos: 8
Johnny Cupcakes
CEO, Johnny Cupcakes | Award Winning Entrepreneur & Brand Hysteria Expert
Johnny Cupcakes is a brand-building innovator who turns businesses into unforgettable experiences. With humor, creativity, and authenticity, he shares strategies to foster customer loyalty, cultivate a standout culture, and think outside the box. Johnny’s engaging keynotes inspire audiences to build brands people love and create lasting connections through unique storytelling.
Keynotes: 3 Books: 2 Videos: 2
Scott Deming
Leadership, Change Management, Customer Service and Emotional Brand Building Expert
Scott Deming is a different kind of speaker, trainer, and consultant with unique ability to engage and connect with people so they’re ready, willing, and anxious to learn. His presentations captivate, motivate and accelerate audiences to a new level of passion and commitment to deliver the Ultimate Customer Experience.
Keynotes: 3 Books: 1 Videos: 3
Sylvie di Giusto
Inspirational Keynote Speaker Empowering Leadership Through Image, First Impressions and Brand Consistency
Learn to create and define yourself through personal image. With 20 years of Corporate experience, Sylvie enlightens audiences with ideas on how to further enhance their personal image, customer sales and thought process. She empowers people and companies to influence their own success by the power of image and branding.
Keynotes: 7 Books: 3 Videos: 1
Lisa Ford
Customer Loyalty Expert
Lisa is best known for her work in the areas of customer service. She is the author of the #1 best selling training series, How to Give Exceptional Customer Service. Clients come back to her time and again to raise the bar and keep improving.
Keynotes: 5 Books: 0 Videos: 2
Louie Gravance
Former Disney Institute Professor
Louie is often referred to as “the guy that can make the 'Disney Thing' actually work outside of Disney.” For 25+ years at Walt Disney, he enjoyed a distinguished career, designing everything from live-entertainment experiences to customer service training programs through the Disney Institute in Orlando Florida.
Keynotes: 6 Books: 0 Videos: 4
Ken Hughes
World's Leading Shopper & Consumer Behaviouralist, Customer Experience Strategist
Ken Hughes is now acknowledged as being one of the world’s leading authorities on consumer and shopper behavior, blending his understanding of consumer & cyber psychology, digital anthropology, behavioral economics and retail futurology to explore the needs of the new consumer and predict the changes to come.
Keynotes: 8 Books: 8 Videos: 1
Shep Hyken
Customer Service and Experience Expert
Have you ever walked away from an interaction with a company and thought, "Wow, that was an amazing experience," or "Those people were amazing!"? That is what Shep Hyken helps his clients achieve. Shep works with companies who want to build loyal relationships with their customers and employees.
Keynotes: 7 Books: 12 Videos: 6
Guy Kawasaki
Chief Evangelist at Canva, Innovation & Entrepreneurship Guru, Bestselling Author, and Creator of the Remarkable People podcast
His in-depth knowledge of the high-tech industry combined with his years of management experience enable him to address a wide range of audiences. His particular strength is the ability to quickly understand diverse industries.
Keynotes: 5 Books: 8 Videos: 2
Scott McKain
Leadership, CX, and Sales Expert - Create Distinction and Achieve Iconic Performance Through Turbulent Times in an AI-Driven Marketplace
Scott McKain wrote the book on iconic organizational performance and professional distinction. He's also the highest-rated speaker in the history of many organizations, including Cisco. As a business leader and platform personality, he has a proven track record in creating sustainable success through customized programs and engaging follow-up.
Keynotes: 4 Books: 1 Videos: 4
Riaz Meghji
Human Connection Expert | Author of 'Every Conversation Counts'
“Quiet Quitting” and “Rage Applying” are common terms for a familiar problem: a lack of meaningful human connection.
Drawing from years of experience interviewing countless leaders, human connection expert and author Riaz Meghji helps audiences build meaningful connections and trust, so they can collaborate effectively and out-care their competition.
Keynotes: 4 Books: 1 Videos: 4
Danny Meyer
CEO - Union Square Hospitality Group
Danny Meyer is the CEO of Union Square Hospitality Group and the founder of Shake Shack. Union Square Hospitality Group comprises some of New York’s most beloved restaurants, including Union Square Cafe, Gramercy Tavern, The Modern, and more.
Keynotes: 8 Books: 3 Videos: 4
Blake Michelle Morgan
Customer Experience Futurist, Keynote Speaker, Author
Blake Morgan was called “The Queen of CX” by Meta. She is a customer experience futurist and author of three books on customer experience. Her new book is called The 8 Laws of Customer-Focused Leadership.
Keynotes: 5 Books: 1 Videos: 1
Alan O'Neill
The Change Agent
Alan O’Neill MBA is an international business consultant and non-exec board director working with blue-chip organizations across the spectrum of industry. From Financial Services, FMCG, Hospitality, Industrial, IT, Motor, Retail, Telcos, Tourism, Travel and others. With 30+ years of front line board level experience.
Keynotes: 5 Books: 2 Videos: 4
Jon Petz
Expert on Performance and The Power of Human Connections; 2x Bestselling Author
Jon Petz is a 2x bestselling author, expert on performance and the power of human connections, as well as a former sales and marketing executive and tech entrepreneur whose quest is to help people engage deeper, perform better and fuel growth personally and professionally.
Keynotes: 5 Books: 1 Videos: 6
Jon Picoult
Customer & Employee Experience Expert | Author of "From Impressed To Obsessed"
Jon Picoult is masterful at helping companies impress their customers and inspire their employees, creating raving fans that drive business growth.
Keynotes: 0 Books: 2 Videos: 5
Geoff Ramm
Inspirational Keynote Speaker, Author & Creator of Celebrity Service
Geoff Ramm captivates audiences globally with his innovative approach to customer service, redefining excellence for top brands like Emirates and Warner Brothers. Renowned for his engaging style and fresh perspectives, Geoff empowers companies to stand out by delivering extraordinary experiences that surprise, delight, and elevate their impact.
Keynotes: 4 Books: 1 Videos: 8
Robert Richman
Expert on Employee Culture
Robert Richman is the author of the Culture Blueprint a systematic guide to building the high-performance workplace. He was a manager and culture strategist at Zappos.com and co-founded Zappos Insights, an innovative program focused on educating companies on the secrets behind its game-changing employee culture.
Keynotes: 6 Books: 4 Videos: 3
Ford Saeks
Business Growth Accelerator, Author, and Multi-type Entrepreneur
Ford Saeks delivers impactful, interactive and entertaining presentations that improve results! From start-ups to Fortune 500s, Saeks is widely recognized as a Business Growth Innovator. He has helped hundreds of organizations, in a variety of industries, boost sales and profits.
Keynotes: 1 Books: 1 Videos: 1
Mark Scharenbroich, CSP, CPAE
Author of "Nice Bike" Emmy award winner, Hall fo Fame speaker
It's all about Making Connections. Are your people fully connected to the mission, each other and the customer? Strong connections are vital in our lives, yet in today’s “virtual world” it is often difficult to make meaningful connections.
Keynotes: 5 Books: 12 Videos: 2
Michael Solomon
Expert on Consumer Behavior
A leading expert with cutting-edge approaches to sales and consumer psychology. He works with major marketers to help them understand what their brands really mean to the people who buy them.
Keynotes: 3 Books: 1 Videos: 5
David and Jonah Stillman
Gen X and Gen Z Father-Son Speaking Combo | Researchers, Authors, and Founders of GenGuru
This father-son multi-generational duo brings insights intoi the intricate dynamics of drifferent generations in today's ever-evolving workplace and marketplace. Through an entertaining, research-rich, and eye-opening presentations, they present strategies to navigate the ever-changing landscape of generations in both work and the world.
Keynotes: 4 Books: 5 Videos: 10
Bryan K. Williams
Purpose-Driven Customer Service Excellence
Dr. Bryan K. Williams is a keynote speaker, consultant, and author, who is a noted authority on service excellence and leadership effectiveness. His passion is to serve others so they may better serve the world.
Topic Index
Browse topics in this category
- 48 Artificial Intelligence
- 18 Big Data
- 50 Branding / Marketing
- 85 Business
- 115 Business Growth / Strategy / Trends
- 19 CEO
- 102 Change Management / Organizational Change
- 62 Communication
- 4 Conflict Resolution
- 70 Corporate Culture & Governance
- 11 Corporate Social Responsibility
- 33 Customer Relations
- 21 Disruption
- 2 Distribution / Supply Chain Management
- 62 Diversity and Inclusion
- 28 Emotional Intelligence
- 81 Employee Engagement
- 86 Entrepreneur
- 14 Ethics / Values
- 60 Futurists / Trends
- 3 Hospitality
- 36 Human Resources / Workforce Issues
- 19 Influence
- 108 Innovation / Creativity
- 12 IT
- 227 Leadership
- 25 Management
- 14 Moderator / Facilitator
- 8 Negotiation
- 6 Networking
- 21 Productivity
- 5 Real Estate
- 5 Risk Management
- 8 Safety
- 67 Sales
- 18 Social Media
- 30 Storytelling
- 19 Stress Management
- 7 Sustainability
- 103 Teamwork / Teambuilding
- 35 Thought Leader
- 5 Trust / Honesty
- 35 Work-life Balance