Customer Relations Keynote Speakers
Browse Customer Relations Speakers
Customer Relations keynote speakers are engaging and relational. They offer new insights and practices for creating and sustaining long-term profitable relationships. GDA can find the specific customer relations keynote speaker to convey the right attitude and service-oriented mindset to mixing interactions designed for success.
Kevin Brown Featured
Author; Branding, Culture, and Leadership Expert
Kevin is passionate about helping people and organizations embrace a philosophy that separates world-class organizations and high-performance people from everybody else - he calls it The HERO Effect®. Kevin inspires and challenges people to show up every day and make a positive difference at work and in life!
Marketing and Online Customer Service Expert
Jay Baer is the world's most retweeted person among digital marketers. He is a renowned business strategist, keynote speaker and the New York Times best-selling author of five books who travels the world helping businesspeople get and keep more customers.
Simon T. Bailey
Breakthrough Strategist, Author, Life Coach, Entrepreneur
Simon T. Bailey is leader of the SPARK Movement whose purpose is to ignite sustainable transformation in people, individuals, systems, and nations. Simon T. Bailey is leader of the SPARK Movement whose purpose is to ignite sustainable transformation in people, individuals, systems, and nations.
Best-Selling Author of Take Their Breath Away & Kaleidoscope
Chip Bell has helped Fortune 100 companies dramatically enhance their bottom lines through innovative customer-centric strategies. Global Gurus in 2020 ranked him for the sixth year in a row in the top three keynote speaker in the world on customer service.
Founder and President of CustomerBliss
A Leader in Customer Transformation for Over 35 Years, Jeanne Bliss pioneered the role of the Chief Customer Officer and brought it to life at Microsoft, Lands’ End, Coldwell Banker, and Allstate Corporations. She is a true practioner and foremost expert in the custome experience space.
Author & Customer Experience Expert
Kerry Bodine is an independent customer experience consultant and the co-author of Outside In: The Power of Putting Customers at the Center of Your Business. She helps organizations create and use customer journey maps.
Michael Houlihan & Bonnie Harvey
Founders of Barefoot Wines
We started Barefoot, the world's #1 wine brand, in a laundry room with no money and no knowledge of the wine business. We disrupted our industry in spite of huge resistance. Your people will leave entertained and anxious to try out the lessons we learned on their own businesses.
Ambassador of FUN: Live and Virtual Presentations
Tony Brigmon was the face of Southwest Airlines as their "Ambassador of Fun" both internally to employees, and externally to civic groups. Southwest focused on fun because fun created serious results, and Tony brings those proven best-practices and ideas to every event that he speaks to live and virtual.
The go-to expert on finding, engaging & keeping great employees.
Eric Chester is a trusted source in the global dialogue on workplace culture, employee engagement, and the emerging workforce. He helps business leaders attract, develop and retain top talent that delivers "on fire" performance.
Leadership, Change Management, Customer Service and Emotional Brand Building Expert
Scott Deming is a different kind of speaker, trainer, and consultant with unique ability to engage and connect with people so they’re ready, willing, and anxious to learn. His presentations captivate, motivate and accelerate audiences to a new level of passion and commitment to deliver the Ultimate Customer Experience.
Founder & Chief Experience Officer, onPoint Communication
Best-selling business author Connie Dieken has a unique approach to keynote presentations that has transformed thousands of people across the globe at some of the world’s most trusted brands. Her presentations include how to Connect, Convey and Convince® both internal and external stakeholders during personal interactions, meetings and sales presentations.
Culture, Leadership, Business Performance Expert
Ryan Estis helps companies and individual contributors embrace change and achieve breakthrough performance. Each live event blends original research with compelling stories that move participants to take action. Ryan has 20 years of business experience working with the world’s best brands to initiate change, inspire innovation and deliver growth.
He's One of a Kind!
I’m sure when you hear the name Bob Eubanks, you think of the Newlywed Game. But, why not? TV guide named him one of the top five game show hosts of all time. He’s an eight time Emmy award winner with a star on the Hollywood Walk of Fame.
Customer Loyalty Expert
Lisa is best known for her work in the areas of customer service. She is the author of the #1 best selling training series, How to Give Exceptional Customer Service. Clients come back to her time and again to raise the bar and keep improving.
A consistently outstanding speaker who's tears-in-your-eyes-laugh-out-loud humor inspires all.
Authority in stress reduction, increasing productivity, morale, and overall job satisfaction through humor. Author/Co-author of 4 books; frequent guest on TV & radio; CPAE Speaker Hall of Fame, Certified Speaking Professional, named Meetings and Conventions “Best Speaker Heard or Used”
Award-Winning Business Owner, The Human Side of High Performance
Why is it that two people can do the same work but get such different results? Whether it’s business owners, executives, managers, or sales professionals, something enables top people to rise to the top. Scott Greenberg will show your group what they can do to be among them.
Vivacious TV News Anchor, Storyteller and Author
Vicki works with organizations to create a positive work environment -- she's high energy, fun and easy to work with. Our clients tell us that after hearing her, they get stronger teams, happier customers and higher profits.
World Leading Shopper & Consumer Behaviouralist, Customer Experience Strategist
Ken Hughes is now acknowledged as being one of the world’s leading authorities on consumer and shopper behavior, blending his understanding of consumer & cyber psychology, digital anthropology, behavioral economics and retail futurology to explore the needs of the new consumer and predict the changes to come.
Customer Service and Experience Expert
Have you ever walked away from an interaction with a company and thought, "Wow, that was an amazing experience," or "Those people were amazing!"? That is what Shep Hyken helps his clients achieve. Shep works with companies who want to build loyal relationships with their customers and employees.
Founder of Travelocity.com, Founding Chairman of Kayak.com, Digital Disruptor
Terry Jones, author, venture capitalist, innovator and keynote speaker is the founder of Travelocity.com, founding Chairman of Kayak.com. He has a proven track record of leading companies whose innovations have revolutionized an industry.
Generational Expert and Keynote Speaker
Lynne Lancaster is one of today’s most sought-after generational experts and keynote speakers. She knows what makes Traditionalists, Boomers, Generation Xers, Millennials, and Gen Z tick, and brings her original research, insights, humor, and practical tips to audiences eager to solve the generational puzzle.
Change & Customer Service Expert / Humorous & Engaging Keynote Speaker / Award-Winning Business Author
A powerful keynote speaker with a HUMOROUS and engaging approach, Dean Lindsay is hailed as 'America's PROGRESS Agent' by The Strategic HR Forum . Dean's award-winning books have sold over 100,000 copies worldwide. His newest book, PROGRESS LEADERSHIP: Say NO To Change Management, is being released in September 2021.
Motivational Business Speaker, President of 9 Screens International
What sets James apart from many others is his humor, and the way he uses it to touch hearts. As he says, "I wait until I have opened a man's mouth wide with laughter, then I pour a dose of truth down it."
Daren Martin, PhD
WSJ & USA Today Bestselling Author | International Keynote Speaker | The Culture Architect
Dr. Martin's thought leadership and change strategies in transforming companies earned him the title The Culture Architect. He acts as a Trusted Advisor to business leaders at companies ranging from Fortune 500 to small businesses to optimize performance at every level.
Consumer Trends, Marketing and Sales Expert
Kelly McDonald is the creator of “How to Give Exceptional Customer Service,” the #1 selling business video series in the U.S. for over 3 years, Kelly is best known for her work in the areas of customer service.
Human Connection Expert | Author of Every Conversation Counts
Hosting for brands such as Citytv’s Breakfast Television, CTV News, TEDxVancouver and MTV Canada, during the past two decades Riaz has interviewed thousands of experts and now teaches leaders how to connect authentically and have their messages resonate with clients, customers and co-workers.
CEO - Union Square Hospitality Group
Danny Meyer is the CEO of Union Square Hospitality Group and the founder of Shake Shack. Union Square Hospitality Group comprises some of New York’s most beloved restaurants, including Union Square Cafe, Gramercy Tavern, The Modern, and more.
Joseph A. Michelli, Ph.D.
Author, Speaker, Consultant
Dr. Joseph Michelli is an internationally sought-after public speaker, organizational consultant, and a #1 New York Times bestselling business author who has worked with and written about customer-centric organizations such as Airbnb, Starbucks, Zappos, UCLA Health System, The Ritz-Carlton Hotel Company and Mercedes-Benz USA.
Blake Michelle Morgan
Customer Experience Futurist, Keynote Speaker, Author
Blake Morgan is a leader in customer experience. She is a keynote speaker and customer experience futurist and author of two books on customer experience. Her second book is called “The Customer Of The Future: 10 Guiding Principles For Winning Tomorrow’s Business” (HarperCollins).
Customer Loyalty and Branding Expert
Graeme Newell is a customer loyalty expert who shows organizations how to build deeper, more passionate relationships with their customers. Graeme turns complacent customers into passionate groupies. He is a world-renowned speaker, consultant and thought leader in emotional marketing.
Speaker, Author, Executive
Gerry teaches billion dollar brand strategies that companies of any size and industry can use to become the #1 choice in competitive industries. Inite sales, innovation and referrals, even with little to no marketing budget. Learn the power of "because" and how to leverage this in your messaging.
Customer Experience & Leadership Expert; Trusted Advisor to CEOs
If you’re aspiring to satisfy your customers, then you’re aspiring to mediocrity. That’s the philosophy at the heart of Jon Picoult’s work, because building brand loyalty requires impressing customers, not just satisfying them.
Expert on Employee Culture
Robert Richman is the author of the Culture Blueprint a systematic guide to building the high-performance workplace. He was a manager and culture strategist at Zappos.com and co-founded Zappos Insights, an innovative program focused on educating companies on the secrets behind its game-changing employee culture.
Business Growth Accelerator, Author, and Multi-type Entrepreneur
Ford Saeks delivers impactful, interactive and entertaining presentations that improve results! From start-ups to Fortune 500s, Saeks is widely recognized as a Business Growth Innovator. He has helped hundreds of organizations, in a variety of industries, boost sales and profits.
"Purpose-Driven Culture," Entrepreneur, and Author
CEO Nick Sarillo shares real-life ideas, strategies and processes that can turn any small business into a successful, high-performance organization. Nick’s restaurants serve as a great example of how living your company’s purpose and values creates a world-class culture achieving award-winning customer service, higher margins and an engaged, productive workforce.
Keynote Speaker, Consultant, Bestselling Author of "Known"
Mark Schaefer is a globally-recognized keynote speaker, educator, business consultant, and author. Mark has worked in global sales, PR, and marketing positions for more than 30 years and provides consulting services as Executive Director of Schaefer Marketing Solutions.
Mark Scharenbroich, CSP, CPAE
Author of "Nice Bike" Emmy award winner, Hall fo Fame speaker
It's all about Making Connections. Are your people fully connected to the mission, each other and the customer? Strong connections are vital in our lives, yet in today’s “virtual world” it is often difficult to make meaningful connections.
Legendary Former Director of Communications Strategy at Harley-Davidson Motor Company
Former director of communications for Harley-Davidson Motor Company, he played an active role in one of the most celebrated turnarounds in corporate history. He is widely known as one of the business world’s most outspoken and provocative thought leaders.
David Meerman Scott
Business Growth Strategist and WSJ Bestselling Author of Eleven Books, Latest is Fanocracy
Fandom is not just for celebrities, it’s rocket fuel to grow business, too. A big shift is underway. People are overwhelmed by superficial online communication – longing for true human connection. Business strategist David Meerman Scott, author of Fanocracy, shows how top companies are harnessing passionate fans to grow.
Best-selling author and founding leader of the Conscious Capitalism Movement
The world is changing and human beings are evolving rapidly. Business-as-usual will no longer work. Raj’s inspiring and original research shows that companies rooted in higher purpose and built on love and care outperform dramatically financially while creating many kinds of value for all stakeholders, including society and the planet.
Expert on Consumer Behavior
A leading expert with cutting-edge approaches to sales and consumer psychology. He works with major marketers to help them understand what their brands really mean to the people who buy them.
Business Strategist, Innovation + Trend Expert, Technology Futurist
Award-winning professional speaker, bestselling expert on leadership/innovation. Author of Make Change Work for You: 10 Ways to Future-Proof Yourself, Fearlessly Innovate, and Succeed Despite Uncertainty. Leading futurist/trends expert: 600+ outlets from CNN to TIME. Fortune 500 calls "defining figure” and "top trendsetter to follow."
Co-founders MOD Pizza
After founding and selling two successful businesses Seattle Coffee Company and Carluccio’s Ltd., Scott and Ally returned to Seattle. They began exploring ideas that combined their love of business, people and purpose. The goal? Create a people-first culture where everyone could thrive. The result was MOD Pizza.
Customer Service Guru, President at Service Quality Institute
For over 45 years, John Tschohl has been solely focused on helping organizations drive a service culture through his technology built on practicality, simplicity, and common sense. With his credibility and focus on empowerment, he has the ability to emotionally communicate the power of the service strategy.
Steven Van Belleghem
Customer Focus Expert, Author, Keynote Speaker
Steven is an expert in customer focus in a digital world. He is a popular international keynote speaker. In his keynote presentations, Steven takes his audience on a journey to the world of modern customer relationships in a clever, enthusiastic and inspiring way.
Author, Speaker, Coach
Michael Vickers is a business performance coach who helps great companies and individuals increase the value they bring to their clients to become the Preferred Provider in the markets they serve. Michael has been spreading his message of excellence fas a business author, coach and speaker for over 25 years.
Former Head of Innovation and Creativity at Disney
The former Vice President of Innovation & Creativity at The Walt Disney Company, Duncan Wardle spent his 25-year career at Disney developing some of their most innovative ideas and strategies. Ideas that would forever change the way the company expands its impact, trains its employees, and solves problems creatively.
Nicholas J Webb
Top Speaker on Innovation, Healthcare and Customer Experience
Inspire your team to strive for excellence, let Nicholas take you and your audience on an incredible journey through his presentation.
- Awarded over 40 US Patents
- Bestselling Author
- CEO of LeaderLogic, LLC
- WesternU Adjunct Professor and Director of Innovation
Ari Weinzweig: The Spirit of Generosity; Founder of Zingerman's Deli, Breads, and Products
Ari Weinzweign founded Zingerman’s was founded as a small corner delicatessen in Ann Arbor, Michigan. Since then, Ari has been a serial social entrepreneur lending credence to the voice of generosity.
Bryan K. Williams
Purpose-Driven Customer Service Excellence
Dr. Bryan K. Williams is a keynote speaker, consultant, and author, who is a noted authority on service excellence and leadership effectiveness. His passion is to serve others so they may better serve the world.
Former Disney Institute Speaker & Corporate Culture Trainer
Teri Yanovitch is a full-time speaker, author, and facilitator. Her passion is helping organizations create a culture of service excellence. Her background experience began with the Hertz Corporation in Seattle Washington.
Browse topics in this category
- 25 Artificial Intelligence
- 21 Big Data
- 61 Branding / Marketing
- 101 Business
- 137 Business Growth / Strategy / Trends
- 42 CEO
- 131 Change Management / Organizational Change
- 94 Communication
- 12 Conflict Resolution
- 57 Corporate Culture & Governance
- 23 Corporate Social Responsibility
- 54 Customer Relations
- 27 Disruption
- 2 Distribution / Supply Chain Management
- 62 Diversity and Inclusion
- 30 Emotional Intelligence
- 82 Employee Engagement
- 93 Entrepreneur
- 24 Ethics / Values
- 59 Futurists / Trends
- 4 Hospitality
- 50 Human Resources / Workforce Issues
- 37 Influence
- 136 Innovation / Creativity
- 22 IT
- 255 Leadership
- 36 Management
- 34 Moderator / Facilitator
- 17 Negotiation
- 17 Networking
- 27 Productivity
- 2 Real Estate
- 8 Risk Management
- 10 Safety
- 75 Sales
- 31 Social Media
- 35 Storytelling
- 23 Stress Management
- 14 Sustainability
- 108 Teamwork / Teambuilding
- 70 Thought Leader
- 13 Trust / Honesty
- 380 Virtual
- 49 Work-life Balance