Please contact a GDA agent for information.
- Change Management / Organizational Change
- Customer Relations
- Journalism / Literary / Author
- Technology / Alternate Technology
Click on the topic name to see other speakers tagged with this topic.
Blake Michelle Morgan Customer Experience Futurist, Keynote Speaker, Author
The Experience Economy is Here. Blake Morgan is a leader in customer experience. She is a keynote speaker and customer experience futurist and author of two books on customer experience. Her second book is called “The Customer Of The Future: 10 Guiding Principles For Winning Tomorrow's Business” (HarperCollins). Her first book was “More is More: How The Best Companies Work Harder And Go Farther To Create Knock Your Socks Off Customer Experiences.”
The phrase "less is more" may be true about many things, but it's not true when it comes to customer experience. Companies that want to stay relevant must apply more energy, focus, and resources to creating knock-your-socks-off customer experiences than they ever did before.
A speaker reel showing Blake Morgan speaking at various events.
Blake Morgan is a customer experience futurist - find out what that means in this video.