Mike Massimino Featured Former NASA Astronaut, Columbia University Professor, New York Times Bestselling Author, Media Personality

Companies go through reorganizations and changes to grow their business and prepare for future opportunities in the changing marketplace. Often these transformations are met with resistance by team members who are happy with the way things are, but leadership needs to clearly communicate the benefits of these changes to gain buy-in. Mike relates changes in the space program to changes in today’s business world. During his career, NASA pivoted from working independently to embarking on global partnerships with the space faring countries of the world including Russia, and commercial partnerships with private space companies. Leadership made it clear that although many would be uncomfortable with these changes, they were needed to secure the future of space exploration, improve international relations, and stimulate a new space economy. Mike encourages audiences that although they may have an initial reluctance to accept change, they should embrace it as an opportunity for future greatness and success.

An organization’s goals are only obtainable if everyone on the team works together. Individual accomplishments are needed, but the success of the team is most important. In our complex world, not everyone can be good at everything. But by pooling our abilities, we can be good at everything as a team. Mike conveys how he and his colleagues worked together with a culture of admitting mistakes and bringing forward concerns without worry of embarrassment or finger pointing. Providing help to teammates was not considered to be a burden, but rather a way to make the team stronger. When Mike broke a critical piece of equipment while repairing the Hubble Space Telescope during his final spacewalk, his team was there to help. Rather than blaming Mike, the ground control team and the astronauts in space worked together with him to come up with an innovative solution that saved the day and the mission. Although not every problem has an obvious solution, teamwork can help us with overcoming unforeseen challenges. Mike communicates to audiences how the NASA models for teamwork and leadership can be applied to the business world and in life. When you need help, reach out to your own “Mission Control Center,” and be “Mission Control” for others.

Sometimes forces out of our control can make moving forward difficult. In spite of our best efforts we often get knocked down repeatedly. But we need to find a way around that next obstacle. Mike encourages audiences: When the odds are against you, do it anyway. Mike’s dream of becoming an astronaut began when he was six years old watching Neil Armstrong take the first steps on the moon. The path to achieving this dream was wrought with unexpected challenges, failures, disappointments, and self-doubt. Mike was rejected three times by NASA including a medical disqualification which Mike overcame by teaching his eyes and brain to “see better.” His persistence paid off when he was selected to be an astronaut on his fourth try. This same resilience was needed after earning his astronaut wings to persevere through the setbacks, tragedies, and technical challenges that Mike experienced in his astronaut career. Mike stresses that as long as you keep trying, no matter the obstacles, achieving a goal is possible.

AI and new technology is all around us. It can be intimidating. But it can also provide opportunities for growth and improve our decision making. The Space Shuttle was a manually controlled spacecraft. Very little computing power was available and astronauts and flight controllers were responsible for operations and decision making during high stakes situations. In today’s spaceships, AI performs many of the decision making tasks previously done by astronauts. But the path getting there was not easy as astronauts were accustomed to being in total control of their spacecraft.  The road to acceptance was through demonstrated benefits such as increased safety, improved performance, and reduced training time. Mike encourages audiences to embrace new technologies and AI to give them the competitive edge they need in meeting the challenges of a dynamic and uncertain world.

The orbit of the Hubble Space Telescope is 350 miles above the Earth, 100 miles higher than the International Space Station. From that altitude, astronauts are able to see the curvature of our planet, and spacewalking astronauts are able to take in the magnificent views through their helmet visors with a 360- degree view of the Earth and the surrounding universe. Mike describes his observations and feelings while viewing our planet, including its fragility and the importance of taking care of it.

In the challenging world in which we live and work, the problems we face are complex. Growing our businesses in an uncharted future requires innovation. Mike found that innovation at NASA came through diversity of thought, and everyone having a voice. If everyone thought the same way we would have never landed on the moon. To prepare for their spacewalks, Mike and his team trained in the largest pool in the world - The Neutral Buoyancy Laboratory. At first Mike was confused as to why the facility was called a “laboratory.” A more appropriate name seemed to be “really big pool.” But after time, Mike realized that it was a laboratory - a place where innovative ideas would be put forward and tested. During a training session, if the team could figure out a way to save even one minute of spacewalking time it would be a significant accomplishment. And everyone had a voice, including the new people. Not all ideas were good, but leadership never crushed those ideas. They responded with “thank you” and “keep bringing ideas forward.” Because once you crush an idea, the person is likely to stay silent in the future, and the team will not get the useful idea when it eventually comes. Mike is clear: innovation is only possible when a diverse group of people exchange ideas and everyone has a voice. Mike shares examples of how this approach worked when he was a rookie, and when he was the leader of a team trying to uncover innovative ways to meet current and future challenges in space.

No matter how much we enjoy our jobs we sometimes get caught up in the day to day activities and can forget the big picture. This can even happen to astronauts. Mike stresses the importance of trying to remember the reason why we work as hard as we do. In addition to supporting our families and enjoying the challenges of our jobs, we should always remember how we are making the world a better place through our work. For Mike, as an astronaut, it was servicing and repairing the Hubble Space Telescope. Arguably the greatest scientific instrument ever built, Hubble made some of the greatest scientific discoveries in history while showing us the beauty of our universe. Contributing to great projects makes all the hard work and sacrifice worthwhile.

After a realizing a dream, there comes a time when one needs to find that next dream in life. For Mike, his astronaut career was a little boy dream come true. After 18 years it was time to find a new challenge in life and a new dream. Mike discusses the difficulty of giving up the most exciting and interesting job he could ever have for the next phase in life. New challenges are needed for happiness, and there is no reason why one dream job cannot be replaced by another. In Mike’s case that has meant a new career as a university professor, museum advisor, author, television personality, and speaker sharing his lessons and experiences from his life as an astronaut.

Inspired at age 6 to become an astronaut while watching Neil Armstrong taking the first steps on the moon, Mike had no idea how to make his idea come true. But he discovered in elementary, middle, and high school that he liked math and science and decided to study engineering in college. Although being an astronaut was not on his mind in college, Mike followed his STEM interests which eventually would lead him to NASA and the astronaut program. Following one’s interests can lead toward a happy and successful career even if a person is undecided about what they want to do with their lives while in school. Mike’s parents never had the opportunity to go to college, but going to college and getting a STEM education changed his life. He learned not only about engineering, but also about how dreams come true – by getting an education in an area in which one is passionate.

Mike’s first flight was on Space Shuttle Columbia STS-109. The very next time Columbia went to space with the crew of STS-107, it had a breach in its thermal protection system while re-entering the Earth’s atmosphere destroying the vehicle and killing everyone on board. Space shuttle missions are generally flown in order. STS-107 was assigned prior to and was originally scheduled to fly before STS-109. But launch delays forced NASA planners to switch the flight order. Mike’s crew got the slot previously given to STS-107, and STS-107 got the original STS-109 slot. Mike and his crew returned safely to Earth, the crew of STS-107 did not. Spaceflight is a dangerous business and now it had claimed the lives of 7 of his friends. Mike found that much can be learned from investigating space flight accidents, not only the
Columbia accident but also the Challenger Space Shuttle accident and the Apollo 1 fire. He shares lessons learned from tragic accidents and miscues and how to move forward. The biggest lesson is that safety is everyone’s job, and everyone has a responsibility to speak up when an unsafe situation arises.

Mike’s second space flight was one of the last of the Space Shuttle Program. It was time for NASA to retire the shuttle and move on to the next phase in space exploration. That next phase included flying exclusively on the Russian Soyuz for a few years, and working with commercial companies to provide launch services in the future. Many at NASA did not want to accept these changes. But the last few years have shown that those who accepted these changes have thrived, while those who resisted are no longer contributing. We may not like the new world we are now living in that has forced us to change the way we do business. But by accepting change and knowing that change can provide unseen opportunities, we can still shoot for the stars.

Mike’s first spaceflight was on Space Shuttle Columbia. On Columbia’s next voyage, the crew and the space shuttle were lost during re- entry. It was devastating to lose seven of his friends in an instant. While grieving and consoling the families of those fallen heroes, another reality set in: what would happen to the future of the space program? The International Space Station was not yet completed and the Hubble Space Telescope needed repair. Mike and his colleagues would not let the loss of their friends be in vain. Innovative procedures, tools, and techniques were developed to get the shuttle flying again to finish that important work. Mike shares stories of how that same effort and attitude is needed now to recover from the effects of COVID-19 on our businesses and lives.

Mike and his fellow astronauts spent hours in simulators practicing how they would work and communicate with their support team in the Mission Control Center (MCC) while literally a world apart. He also spent years as a Capcom (Spacecraft Communicator) in MCC communicating with and supporting astronauts in space. Critical problems arose during Mike’s final spacewalk on the Hubble Space Telescope, and even though support team members were at various locations on Earth, they were able to save the day for Mike in space. Although we are now physically separated from each other today due to COVID-19, we can strive to be the person that people can call for help. Reach out and try to be someone else’s Mission Control Center.

Mike’s NASA training taught him valuable lessons on how to thrive in isolation. Some tips are: try to embrace the situation; concentrate on meaningful work; keep open the lines of communication between friends, family and co-workers; be respectful of the well-being of your crewmates; keep up your self-care and exercise; enjoy the beauty of our planet; and use time away from the hustle and bustle of our normal daily routines to think introspectively about our lives.