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Christine Porath Author of "Mastering Community" and "Mastering Civility"

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  • Mastering Community: The Surprising Ways that Coming Together Moves Us From Surviving to Thriving

    Christine shares 5 key insights from her new book, Mastering Community: The Surprising Ways Coming Together Moves Us from Surviving to Thriving. Listen to the audio version—read by Christine herself—in the Next Big Idea App.

  • Rekindling a Sense of Community at Work

    Our recent survey found that a sense of community has declined during the pandemic. Before then (in a large scale study with Harvard Business Review) we found that 65% of people felt no sense of community at work. Here's how to rebuild it.

  • No Time to Be Nice at Work

    Rudeness and bad behavior have all grown over the last decades, particularly at work. For nearly 20 years I've been studying, consulting and collaborating with organizations around the world to learn more about the costs of this incivility. How we treat one another at work matters. Insensitive interactions have a way of whittling away at people's health, performance and souls.

  • How to Thrive When Everything Feels Terrible: Five strategies to combat toxic negativity

    How do you increase your thriving especially when it feels like you're drowning in negativity?

  • Why You Hate Work

    The way we're working isn't working. Curious to understand what most influences people's engagement and productivity at work, we partnered with the Harvard Business Review last fall to conduct a survey. Employees are vastly more satisfied and productive, it turns out, when four of their core needs are met.

  • How Rudeness Stops People from Working Together

    Incivility can fracture a team, destroying collaboration, splintering members’ sense of psychological safety, and hampering team effectiveness. Belittling and demeaning comments, insults, backbiting, and other rude behavior can deflate confidence, sink trust, and erode helpfulness — even for those who aren’t the target of these behaviors.

  • Frontline work when Everyone is Angry

    Today's public-facing employees deal with insults, rants, and rudeness--and leaders must better protect them. Here's how.

  • An Antidote to Incivility

    When I was 22, I scored what I thought was my dream job. I moved from the snowy Midwest to sunny Florida with a group of fellow former college athletes to help a global athletic brand launch a sports academy. But within two years I and many of my peers had left our jobs.

  • How to Avoid Hiring a Toxic Employee

    Nothing is more costly to an organization’s culture than a toxic employee. Research shows that rudeness is like the common cold — it’s contagious, spreads quickly, and anyone can be a carrier.

  • Isolate Toxic Employees to Reduce Their Negative Effects

    We each have a much bigger effect — positive and negative — on one another’s emotions than we might think.