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Christine Porath

Author of "Mastering Community" and "Mastering Civility"

Christine Porath is a Visiting Faculty at Kenan-Flagler Business School at the University of North Carolina at Chapel Hill. She is also a consultant working with leading organizations to help them create a thriving workplace.

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Bio

Christine Porath (Ph.D.) is a Visiting Faculty at Kenan-Flagler Business School at the University of North Carolina at Chapel Hill. Previously she was a faculty member at Georgetown University and the University of Southern California. Her research focuses on how to help people and communities thrive.

Her speaking and consulting clients include Google, United Nations, Microsoft, World Bank, World Health Organization, International Monetary Fund, Genentech, Ford, Marriott, National Institute of Health, Cleveland Clinic, AT&T, 3M, Verizon, Southwest, Salesforce, Johnson & Johnson, MD Anderson, Novartis, Royal Bank of Canada, Expedia, Department of Labor, Department of the Treasury, Department of Justice, and National Security Agency.

Christine is a frequent contributor to the Harvard Business Review, and written for the New York Times, Wall Street Journal, and Washington Post. She has taught in various Executive programs at Harvard, Georgetown, and the University of Southern California (USC). Porath is author of Mastering Community, and Mastering Civility and co-author of The Cost of Bad Behavior.

Before getting her Ph.D., she worked for International Management Group (IMG), a leading sports management and marketing firm. Porath received her Ph.D. from Kenan-Flagler Business School at the University of North Carolina at Chapel Hill. She earned her bachelor's degree in economics from College of the Holy Cross where she was a member of Phi Beta Kappa as well as the women’s basketball and soccer teams.

Keynotes

Featured Keynote

  • Mastering Civility
  • How Civility and Trust Build Collaboration and Drive Team Effectiveness
  • Thriving at Work: Creating Sustainable Performance
  • Full Engagement

Mastering Community: The Surprising Ways that Coming Together Moves Us From Surviving to Thriving

Christine shares 5 key insights from her new book, Mastering Community: The Surprising Ways Coming Together Moves Us from Surviving to Thriving. Listen to the audio version—read by Christine herself—in the Next Big Idea App.

Rekindling a Sense of Community at Work

Our recent survey found that a sense of community has declined during the pandemic. Before then (in a large scale study with Harvard Business Review) we found that 65% of people felt no sense of community at work. Here's how to rebuild it.

No Time to Be Nice at Work

Rudeness and bad behavior have all grown over the last decades, particularly at work. For nearly 20 years I've been studying, consulting and collaborating with organizations around the world to learn more about the costs of this incivility. How we treat one another at work matters. Insensitive interactions have a way of whittling away at people's health, performance and souls.

How to Thrive When Everything Feels Terrible: Five strategies to combat toxic negativity

How do you increase your thriving especially when it feels like you're drowning in negativity?

Why You Hate Work

The way we're working isn't working. Curious to understand what most influences people's engagement and productivity at work, we partnered with the Harvard Business Review last fall to conduct a survey. Employees are vastly more satisfied and productive, it turns out, when four of their core needs are met.

How Rudeness Stops People from Working Together

Incivility can fracture a team, destroying collaboration, splintering members’ sense of psychological safety, and hampering team effectiveness. Belittling and demeaning comments, insults, backbiting, and other rude behavior can deflate confidence, sink trust, and erode helpfulness — even for those who aren’t the target of these behaviors.

Frontline work when Everyone is Angry

Today's public-facing employees deal with insults, rants, and rudeness--and leaders must better protect them. Here's how.

An Antidote to Incivility

When I was 22, I scored what I thought was my dream job. I moved from the snowy Midwest to sunny Florida with a group of fellow former college athletes to help a global athletic brand launch a sports academy. But within two years I and many of my peers had left our jobs.

How to Avoid Hiring a Toxic Employee

Nothing is more costly to an organization’s culture than a toxic employee. Research shows that rudeness is like the common cold — it’s contagious, spreads quickly, and anyone can be a carrier.

Isolate Toxic Employees to Reduce Their Negative Effects

We each have a much bigger effect — positive and negative — on one another’s emotions than we might think.

  • 2022 Mastering Community
  • 2016 Mastering Civility: A Manifesto for the Workplace
  • 2009 The Cost of Bad Behavior: How Incivility Is Damaging Your Business and What to Do About It
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