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- Change Management / Organizational Change
- Customer Relations
- Employee Engagement
- Moderator / Facilitator
- Teamwork / Teambuilding
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Dean Lindsay Change & Customer Service Expert / Humorous & Engaging Keynote Speaker / Award-Winning Business Author
Dean Lindsay is a powerful keynote speaker with a humorous and engaging approach. He has been hailed as a ‘America’s Progress Agent’ by The Strategic HR Forum as well as:
- an 'Outstanding Thought Leader on Building Priceless Business Relationships’ by Sales and Marketing Executives International and
- ‘The Dean of Sales and Service’ by Business Class News
- ‘a Master of Progress’ by Jay Conrad Levinson (Father of GUERRILLA MARKETING)
Dean is an expert and award-winning author on INFLUENCE, CONNECTION & GOAL COMMITMENT. Dean helps committed organizations create connected & influential work cultures focused on:
- Enhancing Customer Experiences!
- Building Priceless Business Relationships!
- Working and Winning in a World of Change!
His books, including HOW TO ACHIEVE BIG PHAT GOALS (WINNER of the BUSINESS CLASS NEWS EDITORS’ AWARD for BOOK OF THE YEAR), have sold over 100,000 copies worldwide and have been translated into Chinese, Hindi, Polish, Korean, Spanish and Greek. His latest book, CREATING PROGRESS IN A WORLD OF CHANGE, is being published in October of 2019.
Dean's thoughts on authentic business development by building and strengthening PROGRESS-based Work and Team Cultures have been endorsed by a who's who of international business thought leaders including Ken Blanchard (author of THE ONE MINUTE MANAGER, Bryan Tracy, author of THE PSYCHOLOGY OF SELLING and the legendary Father of GUERRILLA MARKETING, Jay Conrad Levinson who calls Dean 'a Master of Progress.'
Dean has been a featured contributor to CEO World Magazine, The Smart Manager(India), Sales and Service Excellence, Training Magazine Europe, Executive Travel, LabX Media, Networking Times and the American Management Association's Moving Ahead magazine as well as numerous podcasts and the audio magazine Selling Power Live.His business views have also been featured on the Voice of America radio as well as the Dallas Morning News and Monster.com.
Dean is also a cum laude graduate of the University of North Texas and has served as Guest Lecturer to UCLA and University of Dallas MBA programs as well as the International Call Management Institute. He has had the privilege of sharing his innovation & connection expetize from the big stage in several countries including Spain, Turkey, Poland, Ecuador, Mexico, Switzerland, Venezuela, Sweden and the islands of Aruba and Jamaica.
Dean' clients include: American Airlines, Texas A&M, New York Life, Precision Tune Auto Care, Pacific Life & Annuity, Haberfeld Associates, Marriott, Heinz, Hilton, American Express, Western Union, Verizon, Amway, Nestle, Aramark Canada, Gold's Gym, Bell Partners, EKOS (Ecuador), ConocoPhillips, Hagger Clothing, the United States Peace Corp and the United States Patent and Trademark Office.
- Customer Service
- The Customer Experience
- Employee Engagement
- Goal Setting