Nicholas J Webb Top Keynote Speaker on Innovation, Healthcare, Leadership, Workforce and Customer Experience

Healthcare has transitioned from Disruptive Innovation to a state of Chaotic
Innovation. The overwhelming majority of organizations have not positioned
themself to thrive in the environment of Chaotic Innovation.

In his powerful keynote, Nick Webb provides a roadmap for the future of
healthcare. Takeaways include:

• Mastering Technological Transformation in Healthcare
• Leveraging New Economic and Value Models
• Why Every Organization Needs to Drive a Culture of Happiness
• Delivering on the Promise of Patient Happiness
• Building Future-Ready Enterprise Strategies

We are living in a time of Chaotic Innovation that has changed virtually everything about how organizations drive sustainable growth. This includes the way in which we attract and keep mission critical talent. The best organizations in the world have implemented Happiness Strategies that are having an
amazing impact on organizational growth and sustainability. Takeaways include:

• How to Attract and Keep Mission Critical Talent
• Drive Sustainable and Predictable Enterprise Growth
• Significantly Improve Employee Productivity and Presentism
• Increase Returns on Strategy by Over 60%
• Build a Formal Happiness as a Strategy (HaaS) Plan
• Enjoy Transformative Leadership Impact

In a time of massive change, organizations need to go beyond disruptive innovation and enter into the realm of Chaotic Innovation. By understanding the anatomy of Chaotic Innovation, your organization can enjoy significant new opportunities to drive growth and enterprise excellence. Learn the latest research on how the best organizations are leveraging new methods that go far beyond the outdated concept of innovation. Takeaways include:

• Becoming the “Keeper of Chaos”
• Out-Inventing the Competition
• Leveraging the Superpower of Innovation Agility
• Leading Your Market in Scalable Revenue Growth
• Getting Far Better Customer and Market Insights
• Leveraging Chaos to Find Incredible New Opportunities

Deep research shows that there is a new way to attract and keep the best customers in order to drive explosive revenue growth. In this powerful presentation, you will get actionable insights on how to understand and act upon what your customers hate and what they love. What you know about customer experience from just last year, is now completely obsolete. Takeaways include:

• Always Being the Customer's Best Choice
• The Anatomy of Lovers and Haters
• Getting Far Better Customer Insights
• Rapidly Increasing Revenue through CX Innovation
• Understanding the Five Touch Points
• The Four Quadrants of Revenue and What to Do About Them