Nicholas J Webb Top Speaker on Innovation, Healthcare and Customer Experience

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Customer Experience

Customer Experience

-The Customer Experience Mandate

Recent studies suggest that nearly 90% of the top-performing organizations in the world are using Customer Experience Design (CXD) to drive sustainable growth & profit. Learn how to apply these new principles to increase revenue by as much as 30% without a dime spent on advertising or promotion.

-Building A Customer Centric Culture

The best organizations in the world deliver exceptional experiences to their customers, and they're doing this by building organizational cultures that put the customer first. In addition, to boosting profits, this commitment to the customer drives quality of work life and the ability to attract and keep the best talent.
Healthcare Keynote:

Healthcare Keynote:

-The Future of Healthcare

There are two things to know about the future of healthcare, it's very predictable and it's awesome! Understanding the future of healthcare will empower you to hardwire industry-leading insights into your organizational strategies.

-Technology Trends in Healthcare

The future of healthcare will be massively impacted by enabling technologies leveraging everything from artificial intelligence, predictive analytics, augmented reality, and anticipatory wearable technologies, just to name a few. Understand the trajectory of change, so you can participate in the future of healthcare.

-The Consumerization of Healthcare

Patients view healthcare as a consumer product, yet many organizations are not delivering on this fundamental expectation. The best healthcare brands, hospitals, and clinics are leveraging the power of Patient Experience Design (PXD) to drive sustainable growth, profit, and patient satisfaction.
Innovation Keynote

Innovation Keynote

-Disruptive Innovation

How the best organization in the world leverage the speed and depth of disruption to drive sustainable growth and value.

-Building A Culture of Innovation

In order to drive a world-class organization, you need to build collaborative enterprises that drive growth, innovation, customer value, and quality of work life.

-The Future and Innovation

Four key trends will drive the future: disruptive innovation, connection architecture, consumerization, and new economic models. Understand and leverage these trends to drive growth and enterprise value.
Leadership Keynote

Leadership Keynote

-What Superstar Leaders Know

In Nicholas Webb’s years of working shoulder to shoulder with global CEOs, he’s discovered their secrets for sustained success. What worked just a few years ago, and the ways in which we engaged and motivated our teams, is no longer relevant. In this powerful talk, Nicholas reveals the Four Key Quadrants of his powerful LeaderLogic model.

-Beyond Great Leadership

There was a time when being a great leader was good enough. Today, however, top organizations arefighting for the best talent and driving massive market disruption. Today, “great” is not good enough, and the best leaders have become superstars. Learn the secrets of the new breed of superstar leaders.

-One Step Ahead

Global markets and the businesses that serve them are becoming increasingly complex. Correspondingly,leaders and their organizations must relentlessly improve. In this powerful talk, you’ll learn the value of constant and incremental leadership improvement over time. You’ll leave this talk with powerful takeaways that you can apply immediately on your path to leadership superstardom
The Future Keynote

The Future Keynote

-The Fuzzy Future

Many organizations see the future as fuzzy, amorphous, and intimidating. The good news is that the future is predictable- and its' going to be amazing! In this powerful talk, world-renowned futurist Nicholas Webb will take your audience ton an exciting journey into the future, both near and far.

-The Future of Technology

In this powerful talk, Nicholas will take the complexity of future technologies and make it approachable, understandable, and real. Customized to be highly relevant to your industry, Nicholas will help you successfully blaze your trail to an amazing future.

-The Four Shifts of The Future

The future is bringing four-well defined building blocks or shifts, the impact of consumerization, connection architecture, disruptive innovation, and new economic models. When you understand these building blocks, your organization will be able to connect these trends to your organizational strategy to ensure your enterprise success.

Select Book Titles

2019 The Innovation Mandate-The Growth Secrets of The Best Organizations in The World
2018 Innovation Leadership-How The Best Leaders Lead Innovation
2016 What Customers Crave-How to create relevant & memorable experiences at every touchpoint
2014 Breakers-Leading by Destruction in the Innovative Economy
2013 Invent Stuff
2011 The Digital Innovation Playbook: Creating a Transformative Customer Experience
2011 The Innovation Playbook-A Revolution in Business Excellence
2003 The Cost of Being Sick - Surviving the Healthcare Meltdown

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About Nicholas

One of the world’s leading innovation strategists and futurists. As the CEO of LeaderLogic, Nicholas works with Fortune 500 companies throughout the world to help them lead their industries in Innovation, Strategy, Healthcare and Customer Experience (CX) Design. As a technologist, Nicholas has been awarded over 40 patents by the U.S. Patent and Trademark Office for breakthrough technologies in a wide range of industrial and consumer products, including one of the world’s smallest medical implants.

A prolific writer and number one bestselling author, his most recent book, What Customers Crave, is used by top brands to design their customer experience and innovation strategies. His next book, The Innovation Mandate, will be published by HarperCollins Leadership in Fall 2019.

In recognition of his contributions to healthcare innovation and policy, Nicholas was awarded the Doctorate of Humane Letters (hon.) from Western University of Health Sciences. Nicholas is also the founding Director of the Center for Innovation and Adjunct Professor, at WesternU one of the world’s most comprehensive medical schools.

Nicholas is also a serial entrepreneur, he has started and sold multiple companies ranging from an award-winning educational toy company to a medical manufacturing firm.

Nicholas is rated as a Top Global 30 Business Guru for three years in a row.

Meeting planners and audiences alike are demanding keynote speakers that can deliver a powerful and engaging talk. Moreover, they are demanding speakers with real-world expertise and a proven background of success.Nicholas is routinely booked multiple times by the same client and enjoys one of the highest excellent ratings in the industry. All of his talks are from the ground up and are specifically designed to deliver a profitable return on investment to his clients.

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Nicholas J Webb Top Speaker on Innovation, Healthcare and Customer Experience

Select Keynotes

Customer Experience

Healthcare Keynote:

Innovation Keynote

Leadership Keynote

The Future Keynote

Select Book Titles

Similar Speakers you might consider