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Topics
- Business Growth Strategies & Trends
- Customer Relations & Experience
- Emcees & Hosts
- Employee Engagement
- Retail & Consumerism
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Ken Hughes Global Customer Experience Strategist, Leading Consumer Behaviouralist & Award-Winning Keynote Speaker
Select Testimonials
We cannot thank Ken enough for the outstanding session he gave on Consumer Experience. Our audience was totally blown away and loved the humour Ken brings to the stage. He is on another level altogether and has a unique ability to drive home those all important messages that our Dentists need to survive in today's competitive environment. Needless to say we will be seeing a lot more of Ken in the future.
t was a pleasure working with Ken on our conference. He brought the highest level of professionalism and fun! Feedback from the delegates on his element was extremely positive, simply brilliant. He really does have a unique skill, inspiring and engaging.
Ken's speech at both our US and European CX events really excited delegates for the need to better engage with the new consumer and get personal and experiential. As a speech it was relevant, insightful as well as great fun. An ideal mix.
Ken is an energetic, thought-provoking speaker. I've had Ken speak at two Google events now and Ken has scored higher than any other speaker I've ever had before, lasting a longtime in the memories of the delegates
As a B2B brand we needed to stay relevant and connected with our customers during this time. Ken was the first person we thought about approaching and the webinar series he delivered has had such strong feedback. Sessions sold out way beyond our expectations and delegates stayed engaged far longer than we had ever hoped. It was entertaining, informative, and had all the usual magic and sparkle that Ken delivers onstage
Ken really brought the modern consumer to life for our licensees and retail partners. His insight into customer connection and evolving expectations was fascinating to hear.
I could listen to this guy all day. As always an amazing insight into customers and the essence of CX relationships
Ken's true talent is the tailoring of his content to our audiences. We have invited him to speak at several different Red Bull events in Europe, and he always challenges each of us to think outside of the box. He is an educational and inspirational presenter, as entertaining and engaging as he is challenging. His ‘King of Customer Experience' title is well deserved.
We were looking for someone that could talk with us around the psychology of customer experience and Ken was the perfect fit. An intelligent, inspiring and entertaining session.
We chose to bring Ken in as keynote for our customer and partner event as he really understands the digital consumer and the challenges our client partners face. It was one of the best sessions of the event.
Watching a room of the most powerful CFOs in Switzerland enraptured by Taylor Swift storytelling was a sight I never thought I would see. Thank you so much Ken. You promised you would go beyond our expectations, and you certainly did. You and Miss Swift should be a double-act.
The speech with Walmart management really opened our eyes to how the business could use consumer insight and knowledge to unlock significant potential. The human aspect of it all was really useful to come back to and set a lot of minds thinking.