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Heather R Younger Heather Younger is the Founder & CEO of Employee Fanatix, a leading employee engagement and consulting firm.

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Select Keynotes

  • The Art of Caring Leadership
  • The Art of Active Listening
  • Inclusion: How to Build a Culture of Belonging

Select Book Titles

  • 2023 The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood
  • 2021 The Art of Caring Leadership: How Leading with Heart Uplifts Teams and Organizations

About Heather

Heather R Younger is one of the world’s leading experts on active listening at work. As the visionary Founder and CEO of Employee Fanatix, a preeminent employee engagement and workplace culture consulting firm, Heather has facilitated over 30,000 employee experiences including her trademark “Art of Active Listening Sessions,” employee survey evaluations, and proprietary annual research studies.

With a profound commitment to employee well-being, she's a renowned keynote speaker, drawing insights from current data and putting into practice what she teaches by relying on employee voices to redefine strategies for success for what is relevant now.

She’s an award-winning leader for Employee Engagement as recognized by Inspiring Workplaces, is a LinkedIn Learning courses partner, and is the host of the popular Leadership with Heart podcast.‌

Her accolades include being a best-selling author of three books: "The 7 Intuitive Laws of Employee Loyalty," a Forbes Must-Read List topper for HR professionals - "The Art of Caring Leadership," wherein she shines a spotlight on the radical potential of compassionate leadership - and her latest best-selling book, "The Art of Active Listening," through which she equips individuals with the interpersonal skills required to make others feel seen, heard, and valued.

“Active listening,” Heather asserts, “is the key to unlocking a world of increased belonging, loyalty, profitability, and innovation.”

Heather's personal journey, rooted in her challenging experiences growing up as the only child of an interfaith and interracial marriage and being excluded because of her race, fueled her unwavering determination. Heather developed an incredible resilience and a commitment to advocate for those who feel unheard, excluded, and unsupported. This early adversity instilled in her a commitment to advocate for those who've felt like outsiders and drove her to becoming an attorney who imbued compassion and care in corporate America.

What Makes Heather Different?


Because of Heather’s unique commitment to leveraging current research findings, listening sessions, and employee feedback to close the gap between what employees need and leaders want, her content is fresh, relevant and applicable now.


Her strategies yield tangible business results, including heightened employee engagement, unwavering loyalty, seamless collaboration, and robust connectivity. One of her clients, a leader at a bank, continues to win Top Workplace awards, and the feedback from employees is that they are making employees feel informed and engaged. Another one of her clients, a leader at an oil and gas company, says employee feedback shows an increased sense of trust about voicing concerns without fear of negative consequences. This all results in better outcomes in our everyday work.


Heather’s 20 years leading teams in sales and customer experience is a valuable asset to you because she brings practical know-how and lessons learned that can be directly applied to your situation. Plus, participants love that she has been in their shoes and has practical insights they can use immediately.


Audiences love Heather’s warmth and genuine nature, and she will love them right back. She doesn’t just talk about Caring Leadership® - she seeks to embody it in every interaction. It’s common practice for Heather to spend time after an event talking with participants, signing books, taking photos, and listening to their hopes and dreams for a workplace where everyone feels heard, valued and understood.


If your group is a sales team kicking off a new program, a leadership audience looking for fresh perspective, or an all-employee event, Heather leverages her unique capacity to navigate complex social dynamics in the workplace and achieve goals together through effective communication.


Heather is unique in her ability to facilitate high level interactions between herself and the audience, which leads to the audience interacting with one another, enhancing their learning and building new relationships. She creates opportunities for leaders, teams, and individuals to reframe adversity and empower change, championing positive transformation in workplaces, communities, and the world at large.

Short BIO

Heather Younger is the Founder & CEO of Employee Fanatix, a leading employee engagement and consulting firm. She is a highly sought-after keynote speaker, an organizational culture strategist, and the world’s leading expert on active listening at work. Drawing from her personal experiences as the only child of an interfaith and interracial marriage and backed by research relevant to what’s happening now, Heather is committed to inspiring leaders and team members to flex their empathy muscles and master the art of active listening to ensure everyone including prospects, customers, and employees feels valued, heard, and supported. She is a two-time TEDx speaker, bestselling author, podcast host, and a trusted contributor to leading news outlets.

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