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Heather R. Younger

Founder & CEO of Employee Fanatix; 2x Tedx Speaker; Consultant; Bestselling Author

Heather is a leading expert on Caring Leadership® and active listening at work and the Founder and CEO of Employee Fanatix, a preeminent employee engagement and workplace culture consulting firm. Heather’s strategies yield tangible business results, including heightened employee engagement, unwavering loyalty, seamless collaboration, and robust connectivity.

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Bio

Heather R. Younger, J.D., CSP, is a leadership and workplace culture keynote speaker, four-time bestselling author, and creator of the C.A.R.E. framework for Unshakable LeadershipTM. Named an Inc. Top 50 Leadership and Management Expert and a Thinkers50 Radar Thought Leader, she helps organizations build leaders and cultures strong enough to handle what's next.

With more than 20 years leading teams through reorgs, mergers, acquisitions, and technology shifts, Heather knows what it takes to stay grounded when the pressure won't let up. Her research includes analysis of 40,000+ employee survey comments and 350+ leader interviews, grounding her work in what people actually experience, not just what looks good on paper.

She is the author of The Art of Active Listening, The Art of Caring Leadership, The Art of Self-Leadership, and the forthcoming book The Unshakable Team, and she hosts the podcast Becoming Unshakable. Her clients include United Healthcare, Kaiser Permanente, the CDC, Prudential, DuPont, and Xerox.

Keynotes

Featured Keynote

  • The Unshakable Team: Navigate High-Stress Situations, Rebuild Trust After Setbacks, and Sustain Performance Without Burnout
  • The Self-Leadership Imperative: Turning Personal Growth into Collective Impact
  • Listen Like You Mean It: Build trust, strengthen relationships, and drive results with a repeatable approach to making people feel heard

How to Create a Culture of Listening

Talent Development blog on Culture of Listening for its 250,000 members.

Blog based on Franklin Covey Podcast

On Empathetic Leadership and the Franklin Covey podcast

  • 2025 The Art of Self-Leadership: Discover the Power Within You and Learn to Lead Yourself
  • 2023 The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood
  • 2021 The Art of Caring Leadership: How Leading with Heart Uplifts Teams and Organizations
  • 2017 The 7 Intuitive Laws of Employee Loyalty: Fascinating Truths About What It Takes to Create Truly Loyal and Engaged Employees
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