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Topics
- Comedian/Funny
- Customer Relations
- Innovation / Creativity
- Inspiration / Achievement
- Teamwork / Teambuilding
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Photos
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Geoff Ramm Inspirational Keynote Speaker, Author & Creator of Celebrity Service
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Geoff Ramm, you are a star. Over the last two years we have been applying Celebrity Service in our business to ensure we meet and exceed our guests' expectations (humans and 4 legged friends) and on Thursday evening we scooped 3 Gold Awards at the Devon tourist awards. Thank you for your support and friendship over the last few years. Celebrity Service has made a big impact on our business. Keep doing what you are doing, it's making a real difference to people and businesses all over the world
Geoff, we are having an amazing start to the year – just finished our best financial month on record with the highest service metrics. When I took on this business the customer satisfaction was 84%. It has been a huge task to get to 86.4%. Now running at 88.49% is outstanding and puts us up in the top performers.
Hey Geoff, I hope you are doing well. Since we last caught up, we've truly been bringing ‘Celebrity Service' to life at Mobile Skips in Australia. The gloves idea has really taken off and we've now given away more than 15,000 pairs to customers that use us for the 1st time. It's turned into over 4000 Five Star reviews, and we've had sales growth over 40% for last year. Just awesome!