Erica Dhawan Featured Author, Digital Body Language, Collaboration and Innovation Expert

We used to think of leadership as constant hustle and grit - the leader that never slept, sent profits through the roof, and embodied the classic rags-to-riches story…But this tired playbook doesn’t seem to work as well as it once did. What changed?  What makes a 21st century leader and a great team now? Is it their ability to tell stories? Their decision-making skills? Their communication style?

The critical missing factor is Maniacal Clarity. This is when leaders give their teams exactly what they need to do their absolute best work and enable them to be empowered to influence anyone, anytime, anywhere. Without it, even skilled, motivated and effective teams languish, with cross-team dysfunction, duplicative work, and unhealthy internal competition. Maniacal Clarity in our modern world delivers the ability to spark overarching optimism, inspirational imagination, continuous courage and fast focus.  

In her new keynote, WSJ bestselling author and world-renowned speaker Erica Dhawan constructs a new framework for truly shifting minds and changing hearts, in the office, across any distance and with customers. Based on years of research and advising the respected companies around the world, this keynote promises a ground-breaking look into the science, frameworks, and stories of how to inspire anyone, anytime, anywhere to deliver their best results.

Key outcomes include:

• Conduct your own clarity audit of your workplace and assess your own Maniacal Clarity habits
• Learn the 4 foundations of Maniacal Clarity and how to bring it to everyone around you with optimism, imagination, courage and focus
• Assess your strengths and opportunities to become a Maniacal Clarity change agent
• Develop an action plan to inspire your teams, customers, and the world around you to drive performance, teamwork and innovation

Learn new insights and tools to accelerate the connected power of teams, become more agile and innovative, and drive breakthrough ideas and outcomes in a digital workplace.

We live in a world of endless meetings, emails, and constant cross-team dysfunction, duplication and delays. Our collaboration skills aren’t always working to unlock better value in our business. As radical a concept as Emotional Intelligence was in the 90s, Connectional Intelligence is turning people into superconnectors who accelerate innovation, break down silos and foster breakthrough bottom line impact by harnessing the power of networks.

Learning Outcomes:

• Learn successful tactics to address communication overload and foster authentic, innovation-driving relationships
• Discover tools to break down silos and keep teams aligned, accountable, and motivated both in-person and online
• Gain specific actions to foster loyalty, respect, collaboration, and innovation across stakeholder networks, regardless of physical distance

Learn the new common sense rules of effective communication on digital teams across business silos, levels, backgrounds and regions.

We all leave a digital impression on each other. If someone doesn’t text back for hours or even days, do you think they are being rude? Is using an emoji or LOL unprofessional, or creating a human connection with your team? What impression does your boss, team, or colleague think of that kind of behavior? Whether your team works on separate floors, buildings or even countries, they have to connect online in order to collaborate. These new misunderstandings are happening all day, every day. They’re reducing your employee engagement, morale, and team performance each time.

In this keynote, you will learn new rules and nuances of Digital Body Language, the new requirement to innovate faster and further together, led by collaboration expert Erica Dhawan.

Learning Outcomes:

• Understand your collaboration style and what digital body language signals you are broadcasting (even if you don’t intend to!)
• Create cultures of maniacal clarity in email, phone, IM, text, video mediums and even live meetings in the new normal
• Develop a collaboration strategy to create the highest performing teams and relationships

Transform your business through the power of empathy and belonging.

We live in a culture defined by a distinct empathy deficit: The boss who constantly emails you are “wrong”—but never shows you how to correct those mistakes. The colleague who mansplains you to death in every conference call and has no interest in what you have to say. The team member who won’t stop looking at her phone as you share sensitive information during a meeting.

Why is empathy today at such a low point? Fewer face-to-face interactions, an ever-accelerating pace of change and an increasing number of global teams working remotely.

In this keynote or workshop program, attendees will learn to activate Concrete Empathy. With a combination of engaging stories, science, and practical tools, it shows attendees how to cultivate greater empathy across teams, ultimately creating cultures of connection, collaboration and high-performance.

Learning Outcomes:

• Discover simple ways of seeing the world as others do and signal understanding and empathy no matter the distance
• Learn rules of thumb to avoid misunderstanding, ambiguity and rushes to judgment (or what we call, reading digital body language)
• Gain tools to diffuse tensions, bring an end to conflicts and create lasting connections