Your success as a leader and your organization will rise and fall with your ability to manage conflict. Avoided conflict creates unhealthy and unproductive teams. And mismanaged conflict often strikes more harm than good. Mishandled conflict costs US businesses $668 billion a year (Yes. Billion.)

But it doesn’t have to be that way. Beginning with self-awareness and moving to the skills you need to manage conflict, you can equip yourself to do more than simply address conflict.

You can create peace.

From a recovering conflict avoider who used to moonwalk out of hard conversations, come learn with humor and stories how conflict can be your way to an engaged and flourishing team. (The real-life application of Jenn’s TEDx talk)

“Kids these days…” “Ok, Boomer.” At best, these snarky phrases are disrespectful. The bigger problem is generational differences are rooted in deeper fears that cause lack of productivity, high employee turnover, and general friction in the workplace.

Although this problem is common, it doesn’t have to be your experience. You can cultivate understanding among the various generations in your organization.

Learn the power of CLEAN communication to break down intergenerational barriers, transform miscommunication into opportunities for growth, and embrace the power of change as a leader.

With researched-backed communication and social skills, you can lead your organization through the friction of five generations working together to transform into a collaborative work environment.

Create a culture that freely shares ideas and creates shared meaning so you can do effective and powerful work (all with a side of laughter).