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Topics
- Branding / Marketing
- Change Management / Organizational Change
- Customer Relations
- Hospitality
- Retail and Consumerism
- Sales
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Alan O'Neill The Change Agent
Select Articles
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Contract workers must be aware of the potential pitfalls they face
As the world continues to change and competition increases, businesses need to manage their cost base very carefully. One of the biggest costs for most businesses is payroll. The service sectors (particularly retail and hospitality) have managed to cope by employing flexible workers. They employ permanent part-timers on a reduced number of hours per week to suit busy trading times and temporary workers to accommodate seasonal swings.
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SMEs are not good at chasing tenders but help is at hand
Every morning when I check my phone, I am certain that there will be an email in my inbox from the e-tenders website. I subscribed years ago for the areas that my company is interested in which include consulting and training. I read the body of each mail and then typically delete it.
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Selling is an acquired art - but a skill every company needs
Large organisations have clearly-defined corporate structures that remove ambiguity in roles and responsibilities. Regardless of the sector that they're in, commercial organisations have a common denominator; they need to sell their products or services to achieve sales targets. Consequently, every one of them has a defined sales function.