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Dean Lindsay Change & Customer Service Expert / Humorous & Engaging Keynote Speaker / Award-Winning Business Author

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PROGRESS Leadership®: Say NO to Change Management

PROGRESS Leadership®: Say NO to Change Management

How to Create Progress in a World of Change… In these uncharted times, it is VITAL that we Create Work Cultures Focused on ‘Progress Leadership ®’ and not Change Management. It takes more than the title of supervisor, manager, or “change agent” to lead people in the direction of progress. We all want to partner with organizations that bring progress to our lives.
Rocking the Customer Experience & Customer Service
Rocking the Customer Experience & Customer Service

Want job security? Serve customers (internal & external).

Want less stress? Provide commendable customer service.

Want your 401(K) to grow? Serve, earn customer loyalty.

Worried about downsizing? Serve customers.

Want your company to be more profitable? Ditto.

Want to have more fun at work? Serve those bosses, I mean customers, I mean bosses.

Want more money for advertising? Help, serve, and be progress for customers.

Want to diminish the need for advertising? Serve!
Want job satisfaction? Serve!

Want your customers to feel peace of mind? Serve!

Want the peace of mind that comes with your customers feeling peace of mind? Yep, SERVE!!

Do you want the peace of mind that comes with customer loyalty? You guessed it…Serve Those Customers!
Prospecting / Business Networking

Prospecting / Business Networking

PRICELESS PROSPECTING: Master the Lost Art of Business Networking and Go for the SALE!!
Sales Leadership & Success

Sales Leadership & Success

The business of sales is the business of ATTRACTION. We are attracted to products, services, ideas, and people that we trust can help us progress. Everyone profits when sales professionals focus on being progress, and being progress turns sales professionals into Business Attraction Magnets.

The days of the “Surefire Closing Statement” and the “Glad-handing Slick Salesman” are thankfully long gone. Today it is imperative for Sales Professionals to truly get to know their prospects and help prospects get to know them. Selling is therefore a state of mind more than a series of steps. It is a dance, a buzz, a willingness to be involved, to connect, to attract. Those of us who make our careers selling are, by and large, outgoing, caring, and driven. We want to help others progress. We believe we can make a difference, that we can help. Being progress puts wind in our sails and in our sales.

Becoming a Business Attraction Magnet is about TRUST.

The customer has a need, or a step they desire to take. They must trust we can meet that need and help them take that step. Customers and prospects need to trust our belief in ourselves, in our companies, and in our products and services.
Teamwork & Employee Engagement

Teamwork & Employee Engagement

Organizations are only as strong as their team members’ personal goals and the team members’ belief that the organization’s progress helps them progress toward those goals.

Each of us has personal goals. The organizations we team up with – work for – have organizational goals. This is not a problem. This is actually great news.

One of the most effective ways to progress toward our personal goals is by teaming up with organizations to achieve organizational goals.

We work / team up with a company or organization because we believe that by accomplishing team goals, we take steps closer to our personal goals. If we didn’t believe that way, we wouldn’t – or at least shouldn’t – work there and probably won’t work there for long. This is especially true for millennials.

True, the relationship between employee and employer is sometimes one of conflict, with a worker doing a particular job because they need the money and don’t think they can get anything better elsewhere. But at every level, everyone works to personally progress. Even the CEO is there because she believes that by partnering with the company, she takes solid steps toward her own personal goals.

True goal alignment strengthens teamwork and secures employee engagement!!

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2021 PROGRESS LEADERSHIP: Say NO to Change Management
2017 How to Achieve Big PHAT Goals

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Award-winning business author, Dean Lindsay – CEO of The Progress Agents LLC and Founder of World Gumbo Publishing – is a successful entrepreneur, a skilled business culture consultant, and a powerful keynote speaker with a humorous and engaging approach (watch demo below). The popular host of the upbeat business program, ‘The DEAN’s List’, airing on C-Suite Network TV, Dean has been hailed as an ‘Outstanding Thought Leader on Building Priceless Business Relationships’ bySales and Marketing Executives International as well as:

‘a Master of Progress’ by Jay Conrad Levinson (Father of GUERRILLA MARKETING)
‘The Dean of Sales and Service’by Business Class News
a ‘Sales and Networking Guru’ by the Dallas Business Journal
‘America’s Progress Agent’ by The Strategic HR Forum

Dean’s books, including HOW TO ACHIEVE BIG PHAT GOALS (Recommended as one of the ’21 BEST GOAL SETTING BOOKS TO READ’ on PositivePsychology .com) have sold over 100,000 copies worldwide and have been translated into Chinese, Hindi, Polish, Korean, Spanish and Greek. His new book, PROGRESS LEADERSHIP: Say NO to Change Management.

Endorsement from Ken Blanchard (The One Minute Manager) for Dean Lindsay’s new book PROGRESS LEADERSHIP: Say NO To Change Management …

“Leaders can’t keep change from happening. The only thing we can do is transform how we think about it—and help our teams do the same. Progress Leadership from ‘America’s Progress Agent’ Dean Lindsay is a much needed kick in the pants for every leader. If you would rather be leading progress instead of managing change, read this book!” – Ken Blanchard, coauthor of The New One Minute Manager® and Servant Leadership in Action

Over the years, Dean’s thoughts on authentic business development by building and strengthening PROGRESS LEADERSHIP focused work cultures have been endorsed by a who’s who of international business thought leaders including Ken Blanchard (author of THE ONE MINUTE MANAGER) who calls Dean’s writings “a much needed kick in the pants.”

Dean Lindsay:

is an Active Member of the Viktor Frankl Institute of Logotherapy
a Cum Laude Graduate of the University of North Texas
served as Guest Lecturer to both the UCLA and University of Dallas MBA programs as well as the International Call Management Institute
has had the privilege of sharing his profitable business growth insights on stages across the globe including: Spain, Turkey, Poland, Ecuador, Mexico, Canada, Venezuela, Sweden and the islands of Aruba and Jamaica

Dean’s national and international clients include: United States Patent and Trademark Office, KPMG, American Airlines, Young Professionals’ Organization (YPO), True Value Hardware, Texas A&M, New York Life, Aramark Canada, Century 21, Precision Tune Auto Care Franchising Inc., Electrical Components International (Poland, Mexico & Canada), House of Blues, Anthem, Entrepreneurs‘ Organization (EO), Michigan State University, Pacific Life & Annuity, Marriott, El Nacional (Venezuela), Heinz, First Heritage Credit Union, Hilton, Relax the Back, American Express, Western Union, Verizon, John Hancock Financial, HANDHELD (Sweden), Amway, Nestle,Gold’s Gym, FASTSIGNS Intl., Bell Partners, EKOS (Ecuador), LPL Financial, UNITS Franchising Group, MENARDS, ConocoPhillips, Haggar Clothing, Workout Anytime Franchising Systems LLC and the United States Peace Corp.

Dean has served as a featured contributor to Entrepreneur’s Organization’s (EO) OCTANE Blog, HR. com’s Leadership Excellence Magazine, CEOWorld Magazine, The Smart Manager (India), Training Magazine Europe, Executive Travel, Sales and Service Excellence, Networking Times and the American Management Association’s Moving Ahead magazine as well as numerous podcasts and the audio magazine Selling Power Live. His business views have also been featured on the Voice of Americaradio as well as the Dallas Morning Newsand Monster.com.

Each of Dean’s keynote presentations and fully customized sales, customer service and executive coaching programs – in person & virtual – are designed to help reach each client’s desired outcomes. Here are some of his most requested topics:

Committing to Progress Leadership: Say No to Change Management!!
ROCK the Customer Experience – in person, on the phone & on line.
How to Achieve Big PHAT Goals / Program focused on Taking Consistent Mindful Action and is customized for Safety Goals, Health Goals, Team Goals, Customer Service Goals , Sales Goals, etc.
OPTIMISM is an ASSET / Harnessing the Power of Resilience & the Power of Choice. Program features insights from the work & life of Dr. Viktor Frankl.
PRICELESS PROSPECTING / Mastering the New Laws of Business Networking… Going for the SALE even at a social distance in a challenging business landscape!!

Be Progress.

___________________

Topics:

Change
Customer Service
Leadership
Humor
Motivation
The Customer Experience
Employee Engagement
Goal Setting
Teamwork

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Dean Lindsay Change & Customer Service Expert / Humorous & Engaging Keynote Speaker / Award-Winning Business Author

Select Keynotes

Select Book Titles

Similar Speakers you might consider

Business Topics

Culture & Society Topics

Healthcare

Motivation & Achievement

Topics

Photos

Dean Lindsay Change & Customer Service Expert / Humorous & Engaging Keynote Speaker / Award-Winning Business Author

Select Keynotes

PROGRESS Leadership®: Say NO to Change Management

Rocking the Customer Experience & Customer Service

Prospecting / Business Networking

Sales Leadership & Success

Teamwork & Employee Engagement

Select Book Titles

Similar Speakers you might consider

Business Topics

Culture & Society Topics

Healthcare

Motivation & Achievement